Terms and Conditions at 1Win Singapore

1Win Singapore is a leading gambling platform that offers the services of an online casino and a sportsbook. It is tailored to the tastes of users worldwide and Singaporeans in particular. The platform has set rules for using its services that will help you understand what users must adhere to when playing.

General Provisions

1Win is an online platform that accepts sports bets and offers many online casino games. The owner is 1WIN N.V., Curacao. This operator holds license 8048/JAZ2018-040 and has all rights to operate the gambling software. MFI INVESTMENTS LIMITED provides payment services. The casino is legal and authorized in Singapore. Therefore, users can rest assured that it runs in compliance with local laws. 

Who Can Play at 1Win?

To play on the website, users must be at least 18 years old and accept 1Win’s betting rules. Persons involved in the events being betted on or representatives of other sportsbooks cannot place bets at 1Win. 

Who Cannot Play at 1Win?

According to the T&C, it’s forbidden to place bets for individuals who: 

  • are minors at the time of placement;
  • directly participate in the events that they wager on;
  • are subject to effective legislation
  • are representatives of other sportsbooks;
  • are not allowed to contact with a bookmaker;

Payout Rules

1Win has the right to refuse bets in case of rules violations or suspicious activities. Usually, winnings are paid within 30 days after the event. Any issue that may occur can be resolved via a complaint procedure. The operator ensures integrity and compliance with relevant legislative requirements to ensure fair play both now and always.

Provisions on Account Closure

Users must adhere to 1Win’s T&Cs. Violation of these T&Cs may lead to the closure of their accounts. Please note that the operator can update its T&Cs to adapt to changing Singapore legislation.

Betting Rules

1Win accepts bets on 40+ markets. The stakes range from 5 to 7,560 SGD per bet. The operator can void certain bets and alter odds. However, once a bet is set, it cannot be changed or revoked. 

Bets should be placed before the event starts. An exception is in-play bets. If the operator cancels a bet, the stake is refunded.  When the settlement is done, the player can withdraw their winnings. If the settlement is wrong, the bets may be recalculated.

When 1Win Cancels Bets

The bet will be nullified if the customer provides incorrect information or makes deceitful requests to the staff regarding stakes, event results, payouts, etc. This rule extends to minors and their parents. A bet will also be canceled if it is placed on an event with a result known beforehand.

T&C for a 1Win Bonus

1Win greets clients from Singapore with a Welcome bonus. However, they should know 1Win’s T&C on bonuses.  The bonus extends to the first four deposits. Its size depends on the deposited amount. The bonus isn’t credited automatically, so players must claim it. To redeem winnings from the bonus, a player must meet wagering requirements. 

It’s not possible to withdraw funds until the requirements are fulfilled. The bonuses are enabled for crypto. Each customer can claim only one bonus. Before the first withdrawal, players must provide the required documents for verification. The bonus is valid within 7 days after activation and cannot exceed 2,680 SGD.

Overview of the Privacy Policy

1Win takes the privacy of users’ sensitive data seriously. The Privacy Policy complies with GDPR standards and is transparent about how the operator uses and protects data.

Data Collection, Consent, and Personal Data

The operator collects and processes personal data for security, customer support, service delivery, and promotions. Personal data may be provided to third parties in accordance with the Privacy Policy and Singapore laws. Users can contact 1Win for any concerns or issues related to their personal information or the use of cookies on the website. The processing of personal data requires a user’s consent. All exceptions are outlined in the Privacy Policy.

Deposit and Withdrawal Policies

The Security Service may decline cash withdrawals from inconsistent amounts or e-payment systems. To ensure a safe experience, the service may request that you verify your account in case any misuse occurs. Transferring funds between payment systems without placing bets is prohibited. Last but not least, 1Win doesn’t impose any service fee for transactions in fiat and crypto.